Why ServiceNow market value exceeds 100BUSD?

Have you filed an IT request on an ancient-looking webpage with cryptic symbols? How do you order the mobile phone or laptop? Have you looked into information collection from the field? These workflows need to be built for ever-changing needs. ServiceNow solved this problem by building a cloud-native scalable platform. ServiceNow is like the operating system(iOS/Android) of an enterprise. Like how Smartphone is to you, ServiceNow is to enteprises. 

Connecting the people, functions, and systems

Be it medium sized or fortune 500 enterprises, global presence is critical from both customers & employees perspective. ServiceNow connect all the different systems to perform and maintain complex enterprise operations. In the process, an ecosystem of partners is created. 

COVID accelerated Digital workflows

IT, HR, and finance competencies slowly moved from decentralized to centralized functions within the enterprises to reduce costs. Digital workflow software became critical in running global enterprises. COVID just accelerated the need for Digital workflows as the Remote Work trend continues.

Built for the Cloud

ServiceNow solved a common problem but with a cloud-native scalable approach that is easy to maintain and use. As the needs are constantly changing, ServiceNow needs to introduce new features quickly. Since you have the same software for every employee in any country, it’s easy to create/modify the workflows. ServiceNow introduced Creator workflows where anyone creates intuitive experiences for small teams rather than relying on specialists.